TERMS AND CONDITIONS

Last Updated: 01/17/2026

Welcome to Intune Wellness LLC (“Intune Wellness,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, online services, products, digital content, and any related offerings (collectively, the “Services”).

By accessing, browsing, or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

2. Scope of Services

Intune Wellness LLC provides:

  • Online sales of wellness products, including massage chairs and related accessories

  • Informational content related to wellness and recovery

  • Online inquiries, consultations, promotions, and customer support

  • Digital marketing, educational content, and promotional materials

We do not provide medical advice.

3. No Medical or Health Advice Disclaimer

All information provided by Intune Wellness LLC is for educational and informational purposes only and does not constitute medical advice.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease

  • Always consult a licensed healthcare provider before using wellness equipment

  • Use of our products is at your own risk

4. Orders & Payments

  • All prices are listed in USD unless otherwise stated

  • We reserve the right to change pricing at any time

  • Orders are subject to acceptance and availability

  • Payment must be completed before shipment or service delivery

Accepted payment methods are displayed at checkout.

5. Shipping & Delivery

  • Delivery timelines are estimates only and not guaranteed

  • Risk of loss passes to the customer upon delivery

  • We are not responsible for delays caused by carriers, weather, or unforeseen circumstances

6. Returns, Refunds & Cancellations

Return and refund eligibility is governed by our Return Policy, which is incorporated by reference.

General rules:

  • Products must be unused and in original condition (unless defective)

  • Certain items may be non-refundable

  • Shipping fees are non-refundable unless required by law

We reserve the right to refuse returns that do not meet policy conditions.

7. Warranties & Product Disclaimers

  • Products may include manufacturer warranties where applicable

  • Intune Wellness LLC disclaims all implied warranties to the maximum extent permitted by law, including merchantability and fitness for a particular purpose

  • Normal wear and tear is not covered

8. Subscription & Promotional Offers

If we offer subscriptions, promotions, or limited-time offers:

  • Terms may change or be discontinued at any time

  • Promotions cannot be combined unless stated otherwise

  • We reserve the right to cancel promotions for misuse or abuse

9. Intellectual Property

All content on this website—including text, images, logos, videos, designs, product descriptions, and branding—is the exclusive property of Intune Wellness LLC and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify content

  • Use our trademarks without written permission

  • Exploit content for commercial purposes

10. User Conduct

You agree not to:

  • Use the Services for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Submit false or misleading information

  • Interfere with site functionality

  • Abuse customer support or representatives

We reserve the right to suspend or terminate access for violations.

11. Third-Party Links & Services

Our website may include links to third-party websites or services.
We are not responsible for:

  • Third-party content

  • Privacy practices of external websites

  • Transactions with third parties

Use third-party services at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Intune Wellness LLC shall not be liable for:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, data, or business opportunities

  • Personal injury resulting from misuse of products

  • Delays or service interruptions

Total liability shall not exceed the amount paid to us for the applicable product or service.

13. Indemnification

You agree to indemnify and hold harmless Intune Wellness LLC, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your misuse of the Services

  • Violation of these Terms

  • Violation of applicable laws or third-party rights

14. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

15. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, supply chain disruptions, labor disputes, or government actions.

16. Termination

We reserve the right to:

  • Terminate or suspend access at any time

  • Cancel orders for suspected fraud or violations

  • Modify or discontinue Services without notice

Termination does not affect obligations incurred prior to termination.

17. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Florida, without regard to conflict of law principles.

18. Dispute Resolution

Any disputes shall be resolved through:

  1. Good faith negotiation

  2. Binding arbitration (if required by law)

  3. Courts located in Hillsborough County, Florida

You waive the right to participate in class actions where permitted.

19. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be effective upon posting. Continued use of our Services constitutes acceptance of the revised Terms.

20. Contact Information

For questions or concerns regarding these Terms, contact:

Intune Wellness LLC
Email: support@intunewellness.com
Website: https://intunewellness.online